Frequently Asked Questions
How long is production time?
Production time is 7-10 days from art approval for embroidery and 10-14 days from art approval for silk screening. Promotional items can take between three and four weeks, depending on the product. Please consult with your Direct Embroidery customer service representative for the production time on your order.
How much does embroidery cost?
How is art accepted?
Do you have an in-house art department?
Yes, we have in-house graphic artists that can design whatever you need. This includes logos and other original art.
Can Direct Embroidery work with out of state customers?
Do you require a deposit?
Is Direct Embroidery open on weekends?
Do you provide discounts to hometown heroes?
Yes, we offer a 10% discount to veterans veterans, firefighters, police officers and parametics.